Percensys CORE Learning is a digital health platform that equips mental health professionals and clients with tools for clinical decision-making, skill-building, and wellness planning. Their evidence-based system was widely trusted—but trapped in static PDFs. Percensys partnered with Dualboot to modernize their offering, making it scalable, interactive, and aligned with real-world clinical workflows.

The opportunity

Percensys had built a comprehensive system for mental health professionals to create client care plans. However, the system’s delivery relied on hundreds of unstructured PDF documents. Clinicians had to navigate this static content manually, which slowed down their work, created inconsistencies, and limited the platform’s reach.

As the platform gained traction, it became clear that real growth required a scalable solution—one that allowed for customized care planning, supported different types of users, and could integrate new content modules, languages, and workflows. Modernizing the experience was not just a technical necessity—it was central to their mission of improving mental health care delivery at scale.

The solution

Dualboot worked closely with the Percensys team to design and deliver a full product transformation. Rather than retrofitting the old system, we reimagined how the platform could function as a real-time, digital experience for clinicians, case managers, wellness coaches, and a variety of direct service professionals working in the mental health space.

We assembled a nimble team—a full-time developer with part-time support from a product designer, QA, and product manager—and collaborated through iterative sprints. Key workstreams included:

  • Architecture & Platform Rebuild: A custom WordPress implementation provided a cost-effective foundation with a clean, responsive front-end tailored to healthcare professionals.
  • Workflow Automation: Hundreds of clinical tools were converted into guided workflows, allowing users to generate personalized plans quickly and with minimal manual effort.
  • Content Digitization: Over 550 skill-building activities were structured, categorized, and tagged with filters by audience, condition, and language.
  • Personalization Engine: A plan builder enabled users to create and share individualized plans within minutes.
  • Design Integration: Our team aligned the platform’s visual style with Percensys’ branding for a seamless user experience.

Through close collaboration and rapid iteration, we turned a high-volume content library into a smart, scalable product.

“Dualboot took a massive, static system and turned it into a fast, intuitive platform. Their team moved quickly, solved complex problems, and gave us a product that everyone from licensed clinicians to non-licensed mental health professionals and other types of human service professionals can use daily.”

Kylie Roy
CEO, Percensys

The impact

With the new platform in place, Percensys can now serve a broader range of providers, improve care outcomes, and scale without the burden of manual processes.

  • Digitized 550+ activities and 5 clinical modules, dramatically improving accessibility and usability
  • Reduced plan-building time by 70%, allowing clinicians to work more efficiently
  • Enabled support for multilingual and whole-health content, expanding reach and adoption

More than just a redesign, this was a transformation of how care is planned and delivered.