Kudu is a comprehensive ERP and business management suite built by flooring professionals for flooring professionals. Designed to streamline operations across sales, scheduling, inventory, and accounting, it offers a centralized, scalable solution that grows with its users—from small businesses to large enterprises.
After testing the waters with an open-source solution, the Kudu team realized they needed full product control to serve their long-term vision and meet the demands of enterprise clients. That’s when they partnered with Dualboot to build the real deal.
The opportunity
After launching with a white-labeled open-source ERP, the Kudu team quickly discovered the limitations of a product they didn’t fully own or control. While the approach enabled a fast go-to-market, it became clear that this foundation couldn’t support their long-term vision.
Kudu’s leadership—drawing from over a decade of firsthand experience running flooring businesses—understood the industry’s unique needs. But their existing platform couldn’t deliver:
- A rigid architecture made it nearly impossible to tailor workflows to the nuances of the flooring industry.
- IP constraints limited investment in innovation and made it hard to stand out in a crowded ERP market.
- Performance and scalability issues emerged as they began onboarding larger clients generating $100M+ in revenue.
- A subpar UX/UI experience failed to meet modern expectations from professionals managing complex retail operations.
To unlock the next phase of growth, Kudu needed to rethink everything. The goal: a fully owned, intuitive, and scalable ERP platform purpose-built for flooring professionals.
The solution
Kudu partnered with Dualboot to bring their vision to life—starting from the ground up. Together, we set out to design and build a proprietary ERP platform that would solve immediate operational challenges while laying the groundwork for long-term scalability.
We embedded a cross-functional team spanning design, engineering, product, and QA, collaborating with Kudu from discovery to delivery. From the outset, we followed a design-first approach—scoping, validating, and user-testing each module before writing a single line of code—ensuring the platform was functional, intuitive, and tailored for flooring retail operations.
Key elements of our approach included:
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Industry-specific architecture with workflows for project scheduling, inventory management, and accounting.
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Multi-tenant SaaS infrastructure for secure data separation and centralized updates.
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Continuous delivery cycles, allowing Kudu to test and iterate rapidly.
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Alignment with AWS best practices for security, flexibility, and reliability.
Early in the process, persona-driven workshops gave us insights from both frontline staff and back-office users. Development began with the most complex operational area—Sales—and expanded into Scheduling, Inventory, and Accounting. Using bi-weekly sprints, we alternated between interactive Figma prototypes and live code, enabling fast validation and quick pivots.
What started as a replatforming initiative evolved into a full-scale product transformation. The final ERP solution featured:
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Customizable business settings and real-time data flows.
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Advanced reporting and admin tools for operational visibility.
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Stable DevOps environments and UAT cycles to ensure every feature was launch-ready.
Throughout the process, adaptability remained our constant—refining workflows based on feedback and delivering exactly what was needed, when it was needed, to bring a powerful, fully owned ERP to market.
“Dualboot worked with us like a true partner—helping us grow while bringing new ideas and expertise we didn’t know we needed.”
Nick Farrish
President, Kudu
The impact
Dualboot’s partnership empowered KuduPro to successfully launch a fully owned, modern ERP platform—unlocking operational efficiency, expanding revenue potential, and positioning them as a serious player in the industry.
Results
- Scalability for $100M+ retailers, enabling enterprise sales and deeper market penetration
- 4x faster order processing, cutting time from 10–20 minutes per order to under 5 minutes for multiple orders
- 10x faster inventory returns, reducing restocking and job closeout time from up to 24 hours to just 15–30 minutes
Full IP ownership, allowing Kudu to invest in innovation, differentiate their offering, and control their product roadmap
